Privacy Policy

Catherine Burns Insurance Agency ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://catherineburnsins.com/.

Please read this Privacy Policy carefully. By using or accessing our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information") when you voluntarily provide it through our website.

Information You Provide Directly:

• Contact Forms & Inquiries: Full name, email address, phone number, and any details or messages you include in your inquiry (e.g., questions regarding Medicare, Pennie, Life Insurance, or Retirement services).
• Seminar & Event Sign-Ups: Full name, email address, phone number, and preferences related to attending informational seminars or consultations.

Financial Transactions:

• No Financial Data Collected: Our website does not collect credit card numbers, banking information, or process payment transactions online.

Automated Information Collection:

When you visit our website, standard web analytics tools or server logs may collect non-personal navigation data, such as your IP address, browser type, device details, and pages visited, to help us improve site usability and performance.

2. How We Use Your Information

We use the personal information collected through our contact and sign-up forms to:

• Respond to your inquiries, service requests, or questions.
• Register and confirm your attendance for upcoming educational seminars or meetings.
• Provide insurance quotes, consultation services, or updates relevant to your request.
• Communicate administrative updates, policy notices, or service announcements.
• Improve site content, accessibility, and user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following limited circumstances:

• Service Providers: We may share information with trusted third-party web hosting, domain, or software vendors who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Insurance Carriers & Brokers: If you request quotes or policy applications, relevant information may be shared with licensed insurance providers as necessary to assist you with coverage options.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of our agency or others.

4. Text Messaging / SMS Disclosure

If you provide a mobile phone number via our contact or sign-up forms, you consent to receive calls or text messages from Catherine Burns Insurance Agency regarding your inquiry or event updates. Message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP."

5. Security of Your Information

We employ reasonable physical, administrative, and technical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission or electronic storage method can guarantee 100% security.

6. Third-Party Links

Our website may contain links to external sites (such as insurance carrier portals, social media pages, or partner resources). We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review the privacy policy of any external website you visit.

7. Children's Privacy

Our website and services are directed to adults and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us: